Privacy

What we keep and why

When you order, we keep your name, WhatsApp number, the products and prices, so we can fulfil your order, contact you and keep our sales records, for as long as the store needs them and the law requires.

We never ask for card details.

Your cart and wishlist are saved in your browser, and your language choice in a cookie.

The MAYTHA MARKET app

The app needs no account and never asks for your name or number. It shows products and prices from our website, and keeps your cart, wishlist and language on your device only.

When you order, the app opens WhatsApp with a ready message listing the products and prices, and you send it yourself. The app does not collect your location, contacts or photos, and has no ads or tracking.

Automatic replies on WhatsApp

Messages to the store's WhatsApp number may be answered by an automated assistant that shows products and prices and prepares your order; no order is placed until you clearly confirm it.

In that case we keep the conversation, your number and your name if you give it, to serve and follow up your order, and messages pass through an AI provider in the United States to write the replies. You can ask to talk to a person from the store at any time.

Services we use

The website and order data are hosted by cloud providers on servers in the European Union.

We contact you through WhatsApp, which also has its own terms and privacy policy.

Store staff may use AI tools from a provider in the United States to run the store, and data such as orders and customer names may pass through them.

Questions about your data

For any question about your data, message us on the store's WhatsApp number +972 599105456.

Order records, including your name and WhatsApp number, are kept in our sales records and can't currently be changed or deleted in our order system.

This doesn't limit any rights you have under the law.